1.General Conditions. 

Unless otherwise specified/agreed upon, our quoted rates are based upon : 

• non-hazardous goods. 
• Transport worthy packaging. 
• Transports / shipments under the Incoterms®2020. 
• information provided by the customer (e.g.: measurements / cargo weights). (Our rates will no longer be valid in case of deviations assessed during the actual execution of the shipment); 
• shipments within the network of NORTH HILL BV (For shipments which are sent with third agents, their intervention and/or transfer costs will be invoiced as per outlay.) 
• Our rates are subject to space/equipment availability at the time of the booking, and are subject to change by carriers or authorities without prior notification to us. 
• Transit time is a non-binding indication unless specified in accordance with the planners. 
• Waiting hours, demurrage, detention, storage and/or warehousing costs will remain at customer’s expense, even if a delay is the result of a government’s decision or Force Majeure. 
• Cargo insurance is excluded of the bookings. However, we strongly advise the customer to take out an insurance policy for the part in the transport processes where same customer is at risk. We remain at customer’s disposal to offer an insurance premium coverage. 
• In accepting (tacitly) our offer, the customer recognizes and agrees that: 

1.1. NORTH HILL BV is acting -on behalf and for account of the customer- as a Forwarding Agent only, and this according to the provisions of the Belgian Freight Forwarders Standard Trading Conditions, as published in the Annexe of the Belgian Official Gazette dated June 24th 2005 under the number 0090237 (see Annexe 1). 

In cases where NORTH HILL BV outsources the following activities: 

• Truck/Rail/Marine/Fluvial transport: the mandatory provisions and laws, applicable to the respective transport modes, will apply. 
• Cargo Handling within the perimeter of Antwerp Port: the “General Conditions for the handling of goods and related activities in the Port of Antwerp” (ABAS/KVBG-policy) apply, as registered at the Commercial Court of Antwerp -dtd 26/3/2009 (see Annexe 2). 
• Cargo Handling outside the perimeter of Antwerp Port and/or at Belgian Airports: the “General Logistics Conditions” apply, as registered at the Chamber of Commerce and Industry of Antwerp and Waasland dtd 27/11/2003 (see Annexe 3). 

1.2. Customer is either the owner of the goods as hereby described, or is a person appointed by the owner, and acting on its behalf. 

1.3. Our conditions are legally committing and binding both (or more included) parties. 

1.4. In case of a judicial dispute, resulting from this offer or its execution, only the Court of Antwerp will be competent. 

2.Specific conditions. 

2.1. Road Transport: 

Chargeable weight: 1 m³ = 333 kg // 1 LDM = 1750 Kg. 

Direct delivery on trailer unless specified otherwise. 

Trucking rates are exclusive loading/unloading at site. 

Transport to non-E.U.-countries: pre-alert of 4 working days is requested, as well as commercial invoice and packing list. 

2.2. Sea Transport: 

Chargeable weight: 1 m³ = 1000 kg. 

Rates are subject to various surcharges, such as, but not limited to: Bunker Adjustment Factor, Low Sulphur Surcharge, Currency Adjustment Factor, Peak Season Surcharge, Energy Surcharges and where applicable Covid-19 Surcharges. 

Export (LCL or conventional shipment): after reception of the cargo at the Port, the goods will be re-measured. The re-measurements are prevalent. 

In case that shipment is performed in Full Container Load, the Shipper has the obligation to provide a VGM – “Verified Gross Mass” – certificate prior to embankment. 

2.3. Airfreight: 

Chargeable weight: 1 m³ = 167 kg (same principle for trucking that is related prior to, or after the air carriage). 

If Shipper is not qualified as “Known Consignor”, a mandatory scanning / screening (for account of the customer) will take place before uploading the cargo on board of the airplane. 

2.4.  Customs formalities: 

• The customer provides for each shipment the H.S.-Code (= Customs Code), invoice(s), packing list and other required documentation of the cargo in question. 
• Unless otherwise specified, we do not accept military goods and/or cargo that is intended for “Dual Use”. 
• Import quota: When the shipment is exceeding a certain import quota, the customer is accountable for any additional cost (e.g., import duties) as per outlay. 
• Import clearance: When goods, which are custom cleared on a non-Belgian VAT-number with Fiscal Representation by North Hill BV, must leave Belgium physically, the customer must send back the signed Contract for Fiscal Representation before the first customs clearance of a shipment. After validation of the offer, this Contract will be sent in PDF to the customer. The customer prints out the text in duplicate; the two copies are duly signed by the customer’s proxyholder and are sent back timely by PDF and by post. 
• NORTH HILL BV can only issue a Contract for Fiscal Representation in case the final haulage is controlled by the same. 
• Import sanitary inspection: some products must be inspected at the entry of the E.U., regardless of their customs regime. All related costs are at customer’s expense. 
• Container scanning / Physical control / Gas Measurement: Authorities may impose such proceedings. All related costs are at customer’s expense. 
• Formatting a Transit Document: will only be issued if NORTH HILL BV controls the final haulage. In case of non-clearance in due time of the transit documentation, NORTH HILL BV will hold their client responsible for all related charges / fines. 

2.5. Dangerous goods: 

• If we agree to accomplish the shipment of hazardous goods on behalf of the customer, neither the specific labelling on the packages, nor the issuing of the “Dangerous Goods Declaration” are included in our standard rates. 

2.6. Payment conditions:  

• All our invoices are to be paid within fifteen (15) working days after date of invoice, unless otherwise agreed. VAT and Import Duties must be paid immediately upon receipt of the invoice. In case such payment is not settled immediately, NORTH HILL BV will be forced to bill 1,5 % advance fee on these amounts. Each delay in the payment of our invoices will allow us to suspend the ongoing services. Unless otherwise specified, our invoicing will be in Euro. If, to that end, the calculation of certain amounts must be derived from a foreign currency, then the actual currency exchange will apply. 

2.7. Out of control situation: 

• NORTH HILL BV shall not and cannot be held liable for any loss or damage caused by circumstances beyond our control. This includes, but is not limited, to situations such as: Force Majeure, Hardship, War, Riots, Strikes, Cyber-attacks, Pandemics, Natural disasters ….